Terms of Use
Last updated: 1 September 2026
1. About These Terms
These Terms of Use govern your access to and use of this website: drchuakahee.com.
The Website provides general information about Dr Chua Ka Hee, his areas of clinical practice and how visitors may contact the relevant clinic to make an enquiry.
By accessing or using the Website, you agree to these Terms of Use. Please discontinue using the Website if you do not agree with them.
2. General Information Only
The content on this Website is provided for general educational and informational purposes.
It is not intended to:
- Diagnose a medical condition
- Recommend treatment for an individual
- Replace a medical consultation
- Replace professional medical advice
- Provide emergency medical assistance
Medical conditions, fertility concerns, treatment suitability and outcomes differ between individuals. You should consult an appropriately qualified healthcare professional or book an appointment with Dr Chua Ka Hee for advice based on your circumstances.
3. No Doctor-Patient Relationship
Accessing the Website, reading its content or submitting an online enquiry does not establish a doctor-patient relationship with Dr Chua Ka Hee or any clinic.
A doctor-patient relationship is established only through the appropriate clinical registration and consultation process.
Do not delay seeking medical advice because of information you have read on this Website.
4. Medical Emergencies
The Website, contact form, email and WhatsApp channels are not intended or monitored for medical emergencies.
For a life-threatening emergency in Singapore, call 995 or proceed immediately to the nearest hospital Accident & Emergency Department.
5. Appointment Enquiries
Submitting an appointment request does not guarantee that:
- An appointment has been confirmed
- A particular appointment time is available
- Dr Chua is available to provide the requested service
- A particular assessment or treatment will be suitable
An appointment is confirmed only when the clinic communicates its confirmation to you.
The clinic may contact you to request additional administrative information before arranging or confirming an appointment.
6. Medical Information and Treatment Outcomes
The Website may describe medical conditions, assessments and treatment options in general terms.
The inclusion of information about a procedure or treatment does not mean that it is appropriate for every person. Recommendations can only be made after an appropriate medical assessment. No particular pregnancy, fertility, treatment or medical outcome is represented or guaranteed.
7. Accuracy and Currency of Information
We take reasonable care when preparing and reviewing the Website’s content. However, medical knowledge, clinical practices, regulatory requirements and service information may change.
We do not warrant that all Website content will always be:
- Complete
- Current user preferences
- Error-free
- Suitable for every purpose
- Applicable to every individual
We may revise, remove or update content without prior notice.
8. Website Availability
We aim to keep the Website accessible but do not guarantee uninterrupted or error-free availability.
Access may be suspended or restricted because of:
- Maintenance
- Technical problems
- Security concerns
- Service-provider interruptions
- Events beyond our reasonable control
We may change or discontinue any part of the Website without prior notice.
9. External Links and Third-Party Services
The Website may contain links to third-party websites and services, including other clinic websites, Google Maps, social media platforms and external health resources.
These links are provided for convenience and general reference. We do not control third-party websites and are not responsible for their:
- Content
- Availability
- Security
- Accuracy
- Privacy practices
- Terms and conditions
The inclusion of a link does not necessarily imply endorsement of all information, products or services offered by that third party.
10. Intellectual Property
Unless otherwise stated, the Website and its content—including text, graphics, photographs, design elements, logos, videos and downloadable materials—are owned by or licensed to Dr Chua Ka Hee.
You may view and print Website content for personal and non-commercial use.
You must not, without prior written permission:
- Republish substantial parts of the Website
- Copy or reproduce its content for commercial purposes
- Modify or create derivative works from its content
- Remove copyright or ownership notices
- Sell, license or distribute Website content
- Use Website content in a misleading manner
- Use automated systems to extract or republish substantial amounts of content
You may share links to publicly accessible Website pages, provided the link is presented accurately and does not imply an unauthorised association or endorsement.
11. Acceptable Use
You must not use the Website:
- For an unlawful or fraudulent purpose
- To submit false, misleading or impersonated information
- To transmit malicious code
- To attempt unauthorised access to the Website or its systems
- To interfere with the Website’s security or operation
- To collect information about other users without authorisation
- In a manner that infringes another person’s rights
- To send abusive, threatening, defamatory or inappropriate content
We may restrict access or take appropriate action where misuse is suspected.
12. Privacy
Personal data submitted through the Website will be managed in accordance with our Privacy Policy.
You should read the Privacy Policy before submitting personal information through the Website.
13. Limitation of Liability
Dr Chua Ka Hee and the relevant service providers will not be liable for loss or damage arising solely from:
- Reliance on general Website information without obtaining appropriate medical advice
- Inability to access the Website
- Technical errors or interruptions
- Malicious software originating from a third-party platform
- Use of an external website linked from this Website
- Unauthorised access caused by circumstances beyond reasonable control
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.
14. Changes to These Terms
We may revise these Terms of Use periodically.
Updated Terms will be published on this page together with the latest revision date. Continued use of the Website after an update constitutes acceptance of the revised Terms.
15. Governing Law
These Terms of Use are governed by the laws of Singapore.
Any dispute relating to the Website or these Terms will be subject to the jurisdiction of the courts of Singapore, unless otherwise required by applicable law.
16. Contact
For questions about these Terms of Use, please contact: [email protected]